philippines outsourcing company

The Philippines as a Top Outsourcing Destination PDF Print E-mail
Written by Sarah Mae Sabado   
Monday, 26 October 2009 00:00

philippines outsourcing companyThe Philippines is more than just a country of beautiful people and stunning beaches. Today, it is slowly making its name in international business as the top destination for business process outsourcing. As a matter of fact, it has been the recipient of the Outsourcing Destination of the Year Award for the years 2007 and 2009 - a testament to the unparalleled talents of Filipino professionals. The award was presented by the National Outsourcing Association (NOA), the only outsourcing trade association in the United Kingdom. NOA represent end users, vendors  and other companies which utilize outsourcing of their business processes. It is also involved in several activities such as research, training, public affairs and organizing events for both provider and vendor companies.

Outsourcing is the transfer of knowledge or part of the operations to another country or region where labor and resources are cheaper.

Defined as the "transfer of knowledge or part of the operations to another country or region where labor and resources are cheaper", outsourcing is a major trend in the liberalized business world. It has allowed small businesses to enter and thrive in a competitive market and advanced the industries of bigger corporations. In the past, people outsourced to India primarily due to its familiarity with the English language and the rapid development of technology in the area. But the negative feedback about the services that they provide has caused more and more companies to look for other locations where they can outsource their business. One destination topping the bill is the Philippines.

Why are more companies outsourcing to the Philippines? Here are several reasons:

  • Cost Efficiency:

Companies working on the tight budget are constantly looking for ways to reduce their operational costs. In the Philippines, labor, raw materials and other resources are so much cheaper. With the US Dollar and Philippine Peso exchange rate ranging from PHP 40.00 to PHP 45.00 per $1, companies in both the US and UK will surely be able to save on costs without sacrificing the quality of their results and the satisfaction of their employees.

  • Strategic Location:

Located in Southeast Asia with well-established airlines and shipping lines, companies operating in the US or UK can save money on shipping costs. Also, if you intend to visit the outsourcing facility, then it can be conveniently done.

  • Commendable Knowledge and Skills Levels:

With its literacy level at 95%, almost every Filipino is able to communicate well in English. Also, Filipinos are well known for their culture of hospitality - one of the most important qualities which make the country a top choice for companies looking for excellence in customer support. Filipino people are also imbibed with good values and traits allowing them to efficiently interact with both local and foreign people. Filipinos are also known for their ingenuity and adaptability, making them easy to train and educate.

  • Focus and Independence:

Once effectively trained and educated, Filipinos can work efficiently, and at minimum supervision. Also, Filipinos are known for taking pride of their work, hence allowing them to produce excellent results. Through these qualities, companies and organizations can focus on improving their sales and widening their market without worrying about the results.

In almost every company in the world, you will find a Filipino worker performing a crucial task.

At present, there are approximately 7 million Filipinos working, living and studying in several countries in the world. In almost every company, you will find an Overseas Filipino Worker (OFW) performing a crucial task. In a 1990 census of New York City, Filipino American average income were found at $45,000 - the highest  among all races including the whites. Now, do you still wonder why more and more companies are preferring to deal with Philippine outsourcing companies?

Last Updated on Tuesday, 19 January 2010 03:15